Operational Excellence.

Efficiency on demand: streamlining processes, cutting costs and shortening cycle times – with measurable KPIs and hands-on delivery. For mid-market companies, scale-ups and corporates.

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OPERATIONAL EXCELLENCE

When companies want to improve their performance measurably, we take responsibility. With Operational Excellence we streamline processes, cut costs, shorten cycle times and make performance steerable through KPIs. Not as a one-off project, but as a lasting improvement anchored in the operation.

Not consulting, but hands-on delivery with accountability for results. 27 years of entrepreneurial experience at C-level – across mid-market companies, scale-ups and corporates.

Portrait von Jens C. Schneiders, Interim COO und operativer Investor

Operational Excellence
Efficiency improvement

Streamlining processes and improving performance measurably – without a crisis, from live operations

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Typical situations for an operational excellence mandate
As an operational leader, I made processes and decision paths more efficient at Klugo (DEVK Group), for example: building lean leadership, role and decision-making structures (MOALs, consent framework) that reduced duplicated work and interface conflicts and noticeably accelerated operational decisions.

A consent-based decision format shortened coordination paths and increased throughput – clear responsibilities instead of friction.

Result: an organization capable of acting, with a clear steering logic and measurably higher efficiency in day-to-day collaboration.
At a glance:
Process optimization with measurable KPIs from day one.
27 years of hands-on experience in mid-sized companies, scale-ups and corporates.
Leadership of up to 100 employees, P&L up to eight figures.
Based in Lanzarote / DACH region, on-site presence is lived practice.
Communication in German, English, Spanish.
Proven remote and hybrid, available at short notice.

Core competencies:

Process optimization:

Analyzing end-to-end processes, streamlining them and making them steerable with clear KPIs – from day one.

Cost reduction & cost-out:

Identifying cost drivers and reducing them sustainably, without weakening the organization's performance.

Cycle time & quality:

Shortening cycle times and stabilizing quality – with lean, repeatable workflows instead of ad-hoc fixes.

Anchoring & handover:

Anchoring improvements permanently in the operation and handing them over to the team's responsibility.

Verwandte Leistungen

AI Transformation →Interim COO →

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Processes restructured across divisions. Measurable efficiency gains.
Process optimization across several companies: In a role with responsibility across five companies in several countries, I restructured and harmonized operational processes in sales, marketing and customer success.

Clearer responsibilities along the entire value chain reduced friction, cut costs and created measurable efficiency gains.

Result: harmonized, leaner processes as a solid basis for scaling and sustainable growth.
Quick facts:
Hands-on delivery of efficiency and cost programs in mid-market companies, scale-ups and corporates.
Responsibility across multiple entities and countries.
Confidently led crisis and change phases, including COVID crisis leadership.
Operational delivery instead of pure consulting: resulting, not consulting.
Available at short notice, remote and on site in the DACH region.
Core competency:

Processes across divisions:

Structuring, harmonizing and streamlining operational processes across divisions and companies.

Efficiency gains:

Reducing friction and duplicated work, cutting costs and measurably shortening cycle times.

KPI steering:

Making performance transparent and steerable – with clear metrics instead of gut feeling.

Basis for scaling:

Leaner, harmonized processes as a solid basis for growth and scaling.

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Do you want to streamline processes, cut costs and improve your operational performance measurably? Let's talk about how I deliver operational excellence hands-on – with clear KPIs and accountability for results.